Conran Contracts respects your privacy rights and recognises the importance of protecting the information we collect about you. Therefore we have adopted a Privacy Policy, in accordance with the Data Protection Act 1998 and GDPR 2018, which determines how we collect, store and use the information that you provide us with. (This policy applies only to sites maintained by The Conran Shop Ltd and not to websites maintained by other companies or organisations to which we may provide links.) Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy - or to request a copy of our full GDPR statement - you may contact us using the information below:

By e-mail: contracts@conran.com
By mail: 22 Shad Thames, London, SE1 2YU
By phone: 0207 403 8899


Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, and telephone numbers, when voluntarily submitted by our clients, where applicable - for example, when placing an order and forming a contract between us. No sensitive data is collected. Financial information such as credit card details are collected and stored in accordance with PCI DSS v3. Only your name and email address will be used if you choose to subscribe to our mailing list. By subscribing, you are providing your explicit consent to be sent marketing material from The Conran Shop Ltd. All newsletters from The Conran Shop Ltd allow you to opt out of further mailings.


Cookies
This website uses cookies, which are useful tools for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customise and optimise the site for visitors. Personal information cannot be collected via cookies. Cookies can be disabled if you choose within your browser’s options.


Distribution of Information
Rest assured that we will never share your personal information with a third party for marketing purposes. We will only share information with a Government agency as required or permitted by law with regard to fraud prevention or investigation. For purchases made through Conran Contracts, in order to complete the delivery of your order we will pass your name, address and telephone number to the delivery company contracted to carry out the delivery of your purchase. Only companies that have proven GDPR compliance will be contracted.


Commitment to Data Security
Appropriate technical and organisational measures have been taken to ensure that your personally identifiable information is kept completely secure. Only authorised employees and contractors (who have also demonstrated a commitment to data security within their own policies) have access to this information, where applicable. You have the right to request in writing what data we hold about you at any time. You have the right to request in writing that we delete your data at any time after the successful fulfilment of your order, in accordance with accounting regulations.